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FAQ
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- How do I contact TITIKA support?You can contact us through the official Telegram, LINE, or live chat provided within TITIKA. Please have your user ID and the details of the issue ready, but do not send your password or verification code.
- What are some precautions to take when sending JP Points to other users?Before sending JP Points, please be sure to verify the recipient, the number of points, and the fees. For your first attempt, consider sending a small amount, and save the transaction ID after sending. If you send a point to the wrong address or the points are not reflected, do not resend; instead, contact official support with your transaction history.
- When will the JP Points awarded based on the results be reflected in my account?JP Points will be reflected sequentially after TITIKA's aggregation process following the confirmation of official results. Please check not only your balance but also your point history and event participation history.
- Please tell me what I should be aware of when purchasing JP Points.Before purchasing, please check the official website, price, fees, bank transfer details, currency, network, address, and expiration date. After payment, save your order number and proof of payment, and do not make another payment until you have confirmed that the payment has been processed.
